Q: What are the fees for buying components?
Answer
There are no charges for buying components through semicentral.com.
The price you see has been determined by the seller and this is the total price you pay.
The full price, plus a shipping fee. Shipping fees are determined upon by the weight of the
components, where they are being shipped from and the shipping option you choose.
The full price, plus a shipping fee. Shipping fees are determined upon by the weight of the components,
where they are being shipped from and the shipping option you choose.
Q: Where do the components come from?
Answer
Where do the components come from?
Among the companies selling components at Semicentral.com are:
- Original Equipment Manufactures (OEM)
- Sub-Contract Manufacturers (CEM/EMS)
- Franchised Distributors
- Manufacturers of Components (Factory)
Registered companies selling on semicentral.com are screened and verified
for your protection (see buyer Guarantee). Products and components purchased
through semicentral.com are shipped directly from the seller to the buyer.
As a buyer, this allows you to choose from the widest possible selection of components.
Sellers are always reputable companies.
Q: Are there any guarantees?
Answer:
Yes! When you place an order with Semicentral.com we guarantee your components will be authentic.
Q: Why are the same parts priced differently at times?
Answer:
Semicentral.com is not the component seller; you are buying components directly from a third party.
When you buy at Semicentral.com, you’re buying from companies that have chosen to resell their stock.
Our marketplace allows you to see all of the available stock at once, giving you the power to readily
find the components you want, in the quantity you need, and at the best price available.
If you don’t find what you’re looking for check back often! Our listings are constantly updated,
and sellers regularly adjust quantities and pricing for a variety of reasons.
Q: What is a confirmed order?
Answer
When you place an order through Semicentral.com, we authorize (but do not charge) your
credit card to verify your order and, immediately send the seller an email instructing them to confirm that they will be able to deliver the components for your order.
The sellers are instructed to accept an order within 24hours. They then have another
24 hours after accepting the order to make the shipment (max 48 hours to ship product).
Semicentral.com measures the sellers and reports their performance in the form of a seller rating,
this seller rating can be seen from the search results screen. For your convenience it includes
a measurement indicator of the sellers order acceptance.
In sum, when your order is confirmed:
- The seller has agreed to fulfill your order
- You receive an order confirmation email
- Your credit card is charged
- Your purchase is fully guaranteed by Semicentral.com
Q: What if the seller doesn’t confirm my order?
Answer
If a seller cannot confirm the order within 24 hours, you may try to find alternative components
in the Semicentral.com marketplace for you to buy, or you may cancel your order.
Are Semicentral.com’s sellers dependable?
Answer
Our sellers are listing their stock with us for the sole purpose of selling it, so yes,
they are dependable.
Additionally, semicentral.com measures the performance of it’s sellers to help its buying
community make informed buying decisions. This measurement is displayed in the form of a seller
rating indicator and can be viewed against any line of inventory. Sellers who fail to confirm
orders within 24 hours receive poor seller ratings and may be subject to account suspension or
deactivation.
Q: What are the different types of listings?
Answer
Semicentral.com offers sellers a variety of ways to sell their inventory and a variety
of ways for a buyer to purchase. The listing options are:
- Auction Style
- Sell price with Offers accepted
- Sell price without offers accepted
- Sell price without offers accepted
Auction style listings work like other auction sites you maybe familiar with.
Semicentral.com sellers have the option to auction one part, or a “lot” of parts.
Buyers can find a specific part that is being sold through an auction listing through the
standard search results screen. Semicentral.com offers buyers the opportunity to bid on the lot.
Remember, the buyer can then resell the unwanted balance back through semicentral.com.
Sell price with offers accepted. This provides both the buyer and seller flexibility to
negotiate the deal to the satisfaction of both parties. If the seller has chosen to accept
offers, the buyer can choose to either “Buy Now” at the sell price listed or, they can offer
a price directly to the seller for consideration. The Offer can then be counter offered,
accepted or rejected. All correspondence is covertly communicated through semicentral.com.
Sell price without offers accepted. The seller has chosen not to accept offers.
The price that is listed is the price that must be paid by the buyer.
Q: How do I bid on an auction?
Answer
After reviewing the components detail in an auction style listing, to bid on the components:
- Click the Place Bid button. You may be prompted to log in.
- The Current Bid, Minimum Bid, and Bid Increment display.
The Minimum Bid is the lowest bid amount the seller is willing to accept.
The Bid Increment is the increase in dollar amount required for each new bid.
In the event that you win the auction, follow the remaining steps, just like any other purchase.
Q: Is the Semicentral.com site secure?
Answer
Absolutely. Your privacy is important to us. We employ sophisticated encryption
technology to ensure the protection of your personal information.
Q: How do I pay? What credit card can I use?
Answer
You can buy components with your Visa or MasterCard debit card, or Visa or
MasterCard credit card. We also offer Paypal for larger transactions, or for international orders.
Where is the CSC code on my credit card?
Answer
On Visa and MasterCard, the CSC code is a three-digit number located on the right
hand side of the signature strip on the back of the card. Usually it is preceded by either
the full credit card number or the last four digits of the credit card number.
What if I receive the wrong parts? What should I do?
Answer
Give us a call right away at 1-877-364-7364. Be prepared to give your order number.
While this is unlikely to occur, rest assured that we will do everything possible to
resolve the situation to your satisfaction.
Can I cancel my order?
Answer
Once you place an order, a seller has 24 hours to confirm your order.
You cannot cancel an order during this 24 hour period.
You can cancel an order that has remained unconfirmed for 24 hours or more until the
seller confirms the order. Give us a call at 1-877-364-7364. If you wish, we will contact
the seller on your behalf to inquire about the unconfirmed order. Otherwise, we’ll be happy
to help you cancel the order.
Q: Do the listed parts differ from the Manufacturer’s Suggested Retail Price (MSRP)?
Answer
Sellers are free to ask any price for their components and Semicentral.com does not
attempt to regulate seller’s prices.
What are the shipping fees and what do they cover?
Answer
Shipping fees cover the cost of delivery to the customer.
Fees are determined by the method of shipping chosen by the buyer, as well as the weight
of the components purchased.