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Information for Buyers  |  Information for Sellers

 

Creating an Account

You don't need to register an account before you buy components at Semicenral.com. We'll set it up for you as you proceed through checkout. It's quick, easy, and free!

When you create your account, you'll choose a password and provide the following information:

To register an account:

Your privacy is important to us. We keep any information you provide confidential. In addition, we employ sophisticated encryption technology to ensure the protection of your personal information and your records. For more information, read our Privacy Policy.

Choosing a Password

When you register, you'll choose a password. You'll be asked to provide your password each time you log in to your Semicentral.com account. Choose a password 6-20 characters in length that is easy for you to remember, but difficult for others to guess. You can use any combination of numbers and letters, in either upper or lower case.

To log in to your account:

If you've forgotten your password, we'll email you a new, temporary one. To receive a new password:

The first time you buy components, we'll ask for a valid credit or debit card, which we'll use to verify your name and billing address. As part of our guarantee, this security measure helps protect against fraudulent charges and item listings. By providing this information, you are helping make the Semicentral.com marketplace more secure. Thank you!

We accept Visa or MasterCard debit cards and Visa or MasterCard credit cards.

Important: To purchase items, the billing address in your Semicentral.com account must match the billing address associated with your credit or debit card.

Protecting Your Privacy

Your privacy is important to us. We employ sophisticated encryption technology to ensure the protection of your personal information and your records. For more information on our commitment to security and privacy, read our Privacy Policy.

Changing Your Account Information

You can change or update your account information at any time. To change your account information:

Choosing Shipping Options

When purchasing items that will be shipped to you, you may have a choice of shipping options. The shipping option you choose will affect how quickly the items will reach you once the seller ships them. Your choice of shipping option does not determine when a seller will ship the items. As part of the seller agreement, sellers agree to ship orders within 48 hours of order placement.

For example, if you choose Priority Overnight, you will get your items one business day after the seller ships them, but not necessarily one business day after you place your order.

Changing Your Shipping Address

To ensure the successful delivery of your items, carefully review your shipping information before completing a purchase. If, after you've placed an order, you need to change the shipping address you provided, give us a call at 1-877-364-7364 as soon as possible.

Receiving Your items

Couriers deliver to business and residential addresses but not to P.O. boxes. Certain couriers do not deliver packages on Saturdays, Sundays, or holidays.

Tracking Your Shipment

When the seller confirms your order, we'll send you an email to let you know. Included in the email will be a tracking number you can use to track the shipment.

Click the link in your email to open the courier website and track your package.

Note: Until the seller ships your package and it is entered into the courier tracking system, this tracking number will not work (and may contain inaccurate information). If you see inaccurate information for your tracking number, wait a while and check again, to give your package time to be entered into the system.

Logging In to Your Account

To log in to your account:

If you've forgotten your password, click Forget your password? Type your email address or username and click the Continue button. We'll send a new, temporary password to the email address associated with your account.

You can change or update your account information at any time. To change the information in your account:

Changing Your Password

To keep your account secure, it's a good idea to periodically change your password. You can change your password at any time. To change your password:

Choose a password 6-20 characters in length that is easy for you to remember, but difficult for others to guess. You can use any combination of letters and numbers (in either upper or lower case).

Adding Credit or Debit Card Information

You must provide a valid credit or debit card to buy and sell components on Semicentral.com. If a credit card is not associated with your account, you will be asked to provide this information the first time you try to purchase or list items for sale. However, you can add credit card information to your account at any time.

To add a credit or debit card to your account:

If you've designated a Seller Payment Contact, this contact's information is automatically selected as the billing address. Otherwise, your personal account information is automatically entered.

Note: Be sure the billing address information is correct and matches the information on your credit card.
Note: You can add more than one credit or debit card to your account. To add additional cards, simply repeat the above steps for each card you wish to add.

Changing Your Credit or Debit Card Information

You can edit or update your credit or debit card information at any time. To edit your credit card information:

Keeping Track of Your Purchases

You can keep tabs on your purchases and bids at any time. To view information related to your purchases and bids, click My Account on the Semicentral.com web page to display your account information. You may be prompted to log in.

Click My Purchases/Bids to display the history and status of your purchases and bids. Your purchases and bids are divided into the following categories:

Pending Confirmation

The items you've purchased and auction-style sales you've won that the seller has not yet confirmed. When the seller confirms your order, it moves from Pending Confirmation to Completed.

We authorize your credit or debit card each time you bid or place an order, but we will not charge your card until your order is confirmed. A seller has 24 hours to confirm an order.

In the rare case that your order remains unconfirmed beyond 24 hours, give us a call at 1-877-364-7364. We'll contact the seller about the delay in confirmation.

Active Bids

The active auction-style listings you’ve bid upon. At the close of bidding, the listing moves from Active Bids to Pending Confirmation (if you are the winner) or to Auctions Lost.

Auctions Lost

The auction-style listings you bid upon, but did not win.

Completed

The items you’ve purchased and auction-style sales you’ve won that the seller has confirmed. Once confirmed, you can use the tracking number to monitor your purchase from the seller to your shipping address.