Information for Sellers  |  Information for Buyers

Creating an Account

You don't need an account to browse or search the listings on Semicentral.com. However, for the protection of all using our marketplace, we require that you register an account prior to completing a purchase or listing items for sale. Registration is quick, easy, and free!

When you create your account, you'll choose a password and provide the following information:

• Your email address
• Your first and last name
• Your ZIP (or postal) code
• Your country of residence
• Your daytime phone number

To register an account:

• Click Register on the Semicentral.com web page to open the registration form.
• Type your account information. Fields that require information are marked with an asterisk (*).
• To create an account, you must read and agree to our Terms and Conditions. To indicate that you agree, select the checkbox labeled “I agree to the Semicentral.com Terms and Conditions.”
• Click the Continue button to save your information.

Your privacy is important to us. We keep any information you provide confidential. In addition, we employ sophisticated encryption technology to ensure the protection of your personal information and your records. For more information, read our Privacy Policy.

Choosing a Password

When you register, you'll choose a password. You'll be asked to provide your password each time you log in to your Semicentral.com account. Choose a password 6-20 characters in length that is easy for you to remember, but difficult for others to guess. You can use any combination of numbers and letters, in either upper or lower case. Your password is case-sensitive.

Logging In to Your Account

To log in to your account:

• Click Login on the Semicentral.com web page.
• Type your email address (or username, if you have one) and password.
• Click the Login button.

Retrieving a Forgotten Password

If you've forgotten your password, we'll email you a new, temporary one. To receive a new password:

• Click Login on the Semicentral.com web page
• Click Forget your password? directly below the Login button.
• Type your email address or username.
• Click the Continue button. We'll send a new, temporary password to the email address associated with your account.
• Follow the link in the email and type your temporary password to log in to your account.
• Upon logging in, you'll be prompted to change your password. Choose a password 6-20 characters in length that is easy for you to remember, but difficult for others to guess. You can use any combination of numbers and letters, in either upper or lower case. Your password is case sensitive.
• Click the Continue button to save your changes.

Providing Credit or Debit Card Information

Prior to selling components, we'll ask for a valid credit or debit card, which we'll use to verify your name and billing address. As part of our guarantee, this security measure helps protect against fraudulent charges and false listings. By providing this information, you are helping make the Semicentral.com marketplace more secure. Thank you!

We accept Visa or MasterCard debit cards and Visa or MasterCard credit cards.

Protecting Your Privacy

Your privacy is important to us. We employ sophisticated encryption technology to ensure the protection of your personal information and your records. For more information on our commitment to security and privacy, read our Privacy Policy.

Changing Your Account Information

You can change or update your account information at any time. To change your account information:

• Click My Account on the Semicentral.com web page. You'll be prompted to log in to your account. Upon logging in, your account information displays.
• Click Edit Account Info.
• Edit the information in your account.
• Click the Continue button to save your changes or Cancel if you've changed your mind.

Selling Components for a Fixed Price

If you choose to sell your components for a fixed price, your components will sell at the price you specify when someone chooses to buy them. The price you specify will remain fixed until the components are purchased, the sale ends, or you choose to modify the price. You can modify your specified price at any time. For information on modifying your listing, refer to Managing Your Listings.

Selling Components in an Auction Style

If you choose to list your components in an auction-style sale, buyers can bid on the items up until the time you specify for the sale to end. For auction-style listings, be prepared to provide the following information:

Start

Set the starting bid for your auction-style sale, which is the lowest bid you will accept for your items. Your items will not sell for less than this amount. However, they may sell for this amount or more. Be sure to keep in mind the 10% commission we'll collect from your sale when deciding on your starting bid.

Buy It Now

If you wish, you can specify a Buy It Now price, which will allow a buyer to purchase your items immediately. The Buy It Now option is only available to buyers as long as no one has bid on your items. Leave this field blank if you do not wish to use the Buy It Now feature.

Bid Increment

Specify the bid increment for your auction-style sale, which is the amount a bidder must add to the bid in order to outbid the previous bidder. For example, if the current bid is $100 and the bid increment is $5, the next bid must be at least $105.

Sale End Date

A date 7 days after the sale begins is automatically entered in this field. Edit this field to specify the date that you wish the auction to end.

Deciding on a Sale Price

It's up to you to decide on the sale price of your components. Enter your desired price per unit for each listing. Remember, when your item sells, we collect a 20% commission from each sale, which we deduct prior to sending your payment. Be sure to keep this commission in mind when deciding on a price.

When setting the sale price of your items, it is your responsibility to comply with all applicable local, state, federal and international laws, statutes and regulations.

There's no commission for items that do not sell.

Providing Credit or Debit Card Information

Prior to selling components, we'll ask for a valid credit or debit card, which we'll use to verify your name and billing address. As part of our guarantee, this security measure helps protect against fraudulent charges and false listings. By providing this information, you are helping make the Semicentral.com marketplace more secure. Thank you!

Commission & Fees

Listing items at Semicentral.com is free. There are absolutely no startup, registration, or membership fees for using Semicentral.com.

When your items sell, we collect a commission equal to 20% of the total sale price. We deduct the 20% commission automatically before we send your payment. Be sure to keep this in mind when deciding on the sale price of your items.

Editing and Keeping Track of Your Listings

Selling components doesn't necessarily mean posting them for sale and hoping that they sell. At Semicentral.com, you can remain actively engaged with your listings to help make sure they sell. You can view the status of your listings and make changes to your active listings at any time. For example, if enough time has passed and your items still haven't sold, you might consider adjusting the sale price.

To edit and keep track of your listings:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Listings to view all the items you've listed on Semicentral.com

Your listings are divided into several categories:

Active Listings

These are your listings currently visible to buyers for purchase. If your listing is active, it has not yet been selected for purchase or bid upon.

Pending Confirmation

If you see your listing here, you've sold your components! Your next step is to confirm the order. Please confirm all pending orders within 24 hours from the time they were selected for purchase.

Awaiting Shipment

These are the listings you've sold and confirmed, but have not yet entered into the courier tracking system. If you have not shipped the items, please print the shipping label we provided and ship the items to the buyer as soon as possible. Once your package enters the courier tracking system, the listing will move from Awaiting Shipment to Already Shipped and you'll be able to track the shipment using the courier tracking number.

Already Shipped

These are the listings you've sold, confirmed, and shipped to the buyer. Listings appear here as soon as they enter the courier tracking system. Once a listing appears here, you can view your invoice and tracking data.

Cancelled Orders, Inactive Listings, Expired Listings, and Deleted Listings

Listings in these categories are no longer visible to buyers for purchase, either because the sale has ended or the order was cancelled, deactivated, or deleted.

Changing the Sale Price

If your items haven't sold after a certain amount of time, you might consider adjusting the sale price. You can edit the price in your listing at any time until a buyer selects your items for purchase.

To change the sale price of your listed items:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Listings.
• Click Active Listings to view your current active listings. You can only edit active listings. Your listing is active until the moment a buyer selects it for purchase.

Removing Your Listings

You can deactivate or delete your item listing as long as they have not been selected by a buyer for purchase or, if you listed your items in an auction-style sale, as long as there are no bids on your items.

To deactivate or delete items you've listed:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Listings.
• Click Active Listings to view your current listings. You can only delete or deactivate active listings. Your listing is active until the moment a buyer selects it for purchase.
• Choose Deactivate (or Delete) from the drop-down menu.
• Select the box to the left of the listing you wish to deactivate or delete. You can deactivate or delete one listing at a time.

Correcting Errors in Listings

You are responsible for the accuracy of the information in your listings. Always double-check the information in your listing before posting it to the website. However, if you've made a mistake, you can delete, deactivate, or modify your listing at any time until a buyer selects your item for purchase or, if you've listed the item in an auction, until a bid has been placed on the item.

If you've listed items in error, or you've listed the wrong items, you can delete, deactivate, or modify the listing to.

To modify the information in your listing:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Listings.
• Click Active Listings to view your current listings. You can only edit active listings. Your listing is active until the moment a buyer selects it for purchase.
• Choose Modify from the drop-down menu.
• Select the box to the left of the listing you wish to modify. You can modify one listing at a time.
• Click the Take Action button.
• Click Post These Items for Sale to save the change to your listing.

Do not post false, inaccurate, misleading, obscene, defamatory, or fraudulent information.

Confirming Orders

As soon as your items sell, we’ll send you an order notification email. Follow the link in the email to log in to your account and confirm the order — even if you no longer have the items. The Confirmation Options page appears.

Please confirm all orders within 24 hours. If your order remains unconfirmed for more than 24 hours from the time of your email notification, we may choose to cancel the order and find alternate items for the buyer. Failure to confirm orders in 24 hours will impact your seller ratings and may even result in the closure of your account.

To confirm pending orders:

• On the Confirmation Options page, select the option that matches your item situation.
  • If you have the items and can ship them immediately, or
  • o If you no longer have the items, read about Confirming That You Cannot Provide the Items.
• Review the information in the Confirmation Details box for accuracy.
• If you are ready to confirm the order, click Confirm This Sale.
• If you have more orders to confirm, click Confirm More Orders.

Confirming That You Cannot Provide the Items

If you receive an order for items you no longer have or will not receive in time to ship to the buyer, you must inform us of your situation. The sooner you let us know, the better we can assist the buyer, which will, in turn, reduce the likelihood that you incur additional charges.

Follow the link in your order notification email to log in to your account and confirm that you cannot fulfill the order. The Confirmation Options page appears.

To confirm that you cannot provide the items:

• On the Confirmation Options page, select the option that matches your situation.
• Click Continue.

I'm Having Problems Confirming an Order

If you are having difficulty confirming an order, please refer to Confirming Orders for help. If you've followed the steps, but are still unable to confirm your order, give us a call at 1-877-364-7364 or send us an email at customerservice@semicentral.com. We're happy to help.

Shipping Items to Buyers

We'll give you a shipping label to use to ship your items. In most cases, the shipping label assigned to your order generates automatically when you confirm the order.

Payment Methods

We will make an Electronic Funds Transfer directly into your bank account.

Upon completing a sale, we send your payment 7 days after we’ve confirmed that the items were delivered.

Why do we wait 7 days to process payment?

Ensuring the secure exchange of valid components is our top priority and is in the best interest of both buyers and sellers. That’s why we give a buyer one week from the date of shipment to inspect the items purchased. This service feature gives buyers the confidence to purchase items from sellers, sight unseen. By allowing time for this process, you are helping make the Semicentral.com marketplace more secure for everyone. Thank you!

Paying Taxes

Currently, we do not charge taxes on any transactions. However, as a seller you are responsible for any and all applicable international, state, or local taxes in connection with your sale.

Viewing Your Payment Information

If you have not received an expected payment or believe you have been paid the wrong amount, first verify that we have not already sent your payment. Remember, we collect a 20% commission from each sale, which we deduct prior to sending your payment. Your payment will reflect this commission.

To view your pending payments:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Payments.

For each payment on file, you can view the following information:

• Transaction ID — Also known as the Order Number, this is the Semicentral.com identification number assigned to the order at the time of purchase. You can click this number to view the details of each listing.
• Payment Amount — This is the amount you were paid. Remember, this amount will reflect the 20% commission we collected for the sale of your items.
• Payment Date — This is the date we sent your payment. We send your payment 7 days after: the items have been delivered to the buyer.

Commission

When your items sell, we collect a commission equal to 20% of the total selling price of your listing. We deduct the 20% commission automatically before we send your payment. Be sure to keep this in mind when deciding on the sale price of your items.

As long as you successfully fulfill all of your responsibilities as a seller, the 20% commission is the only fee you'll ever pay at Semicentral.com.

Responsibilities and Fees

Failure to meet certain expectations can create costly situations, not only in dollars, but in time buyers spend on calls and waiting to reach a representative. Such situations have a negative impact on the Semicentral.com marketplace and the experience of the buyers and sellers who use it.

For this reason, failure to perform some duties can result in a minimum $20.00 fee plus expenses, order cancellation, withholding of payment, and account suspension or deactivation. Here is a summary of your responsibilities as a seller that, when not fulfilled, could result in some or all of these penalties.

• Fulfill your orders — It's simple, and the most important of all your duties as a seller. The Semicentral.com marketplace depends on the reliability of its sellers. When orders are not fulfilled, the buyer's experience suffers and the reputation of Semicentral.com and all its sellers is tarnished.
• Deliver the items you sell — As a seller, you must fulfill orders or your ratings will be poor which may lead to few orders going forward.
• Ship items on time — Timely shipping of items is crucial for the buyer who must receive them in time. Shipping items late causes buyers to worry and generates costly phone calls.
• Behave legally, ethically, and professionally — A successful, thriving marketplace can be hectic, but it should always be civil. We promise to treat you with courtesy, and respect — and we expect the same from all buyers and sellers.

We hope that understanding the importance of these duties will empower you to attain greater success as a seller at Semicentral.com while making the Semicentral.com marketplace a more efficient and positive experience for everyone.

Logging In to Your Account

To log in to your account:

• Click Login on the Semicentral.com web page.
• Type your email address (or username, if you have one) and password.
• Click the Login button.

If you've forgotten your password, click Forget your password? Type your email address or username and click the Continue button. We'll send a new, temporary password to the email address associated with your account.

Changing Your Account Information

You can change or update your account information at any time. To change the information in your account:

• Click My Account on the Semicentral.com web page. You may be prompted to log in.
• Click My Info to view your account information.
• Click the Edit Account Info button.
• Change or update the information in your account.
• Click Continue to save your changes or Cancel if you've changed your mind.

Changing Your Password

To keep your account secure, it's a good idea to periodically change your password. You can change your password at any time. To change your password:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Info in the upper-left corner to view your account information.
• Click Edit Account Info.
• In the Current Password field, type your current (old) password.
• In the New Password field, type your new password.

Choose a password 6-20 characters in length that is easy for you to remember, but difficult for others to guess. You can use any combination of letters and numbers (in either upper or lower case).

• Verify your new password by retyping it in the Retype New Password field.
• Click Continue to save your new password, or Cancel if you've changed your mind.

Adding Credit or Debit Card Information

You must provide a valid credit or debit card to buy and sell components on Semicentral.com. If a credit card is not associated with your account, you will be asked to provide this information the first time you try to purchase or list items for sale. However, you can add credit card information to your account at any time.

To add a credit or debit card to your account:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Info.
• Click Credit Cards.
• Click the Add New Credit Card button.
• Choose the type of card from the drop-down menu. We accept Visa or MasterCard debit cards and Visa, MasterCard credit cards.
• In the fields provided, enter the appropriate information for the card. Enter the card number with no spaces or hyphens (-). Fields that require information are marked with an asterisk (*).
• Enter the three-digit security code for the card. What is a security code?
• Type the billing address associated with the card.

If you've designated a Seller Payment Contact, this contact's information is automatically selected as the billing address. Otherwise, your personal account information is automatically entered.

• Click the Add Credit Card button to save the credit card information, or Cancel if you've changed your mind.

Changing Your Credit or Debit Card Information

You can edit or update your credit or debit card information at any time. To edit your credit card information:

• Click My Account on the Semicentral.com web page to view your account information. You may be prompted to log in.
• Click My Info to display your account information.
• Click Credit Cards. Your Credit Cards list displays.
• Click Edit This Credit Card directly below the card you wish to edit.
• Change the appropriate information for this card. Enter the card number with no spaces or hyphens (-). Fields that require information are marked with an asterisk (*).
• Click the Edit Credit Card button to save the new credit card information, or Cancel if you've changed your mind.

Viewing Your Activity History

You can view your account's activity at any time. To view your activity history, click My Account on the Semicentral.com web page to display your account information. You may be prompted to log in.

Click My Listings to display all the items you've listed on Semicentral.com. Your listings are divided among the following categories:

• Active Listings — These are your listings currently visible to buyers for purchase. If your listing is active, it has not yet been selected for purchase or bid upon.
• Pending Confirmation — If you see your listing here, you've made a sale! Your next step is to confirm the order. Please confirm all pending orders within 24 hours from the time they were selected for purchase.
• Awaiting Shipment — These are the listings you've sold and confirmed, but have not yet entered the courier tracking system. Once your package enters the courier tracking system, the listing will move from Awaiting Shipment to Already Shipped and you'll be able to track the shipment using the courier tracking number.
• Already Shipped — These are the listings you've sold, confirmed, and shipped to the buyer. Listings appear here as soon as they enter the courier tracking system. Once a listing appears here, you can view your invoice and tracking data.
• Cancelled Orders, Inactive Listings, Expired Listings, and Deleted Listings — Listings in these categories are no longer visible to buyers for purchase, either because the sale has ended or the order was cancelled, deactivated, or deleted.

Click My Purchases/Bids to display the history and status of your purchases and bids. For more information, read about Keeping Track of Your Purchases

Click My Payments to display your payment settings and the history of your payments. For each payment on file, you can view the following information:

• Transaction ID — Also known as the Order Number, this is the Semicentral.com identification number assigned to the order at the time of purchase. You can click this number to view the details of each listing.
• Payment Amount — This is the amount you were paid. Remember, this amount will reflect the 20% commission we collected for the sale of your items.
• Payment Date — This is the date we sent you your payment. We send your payment 7 days after the items have been received by the buyer.